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Case Studies

Sector: Information & Communications Technology

Air New Zealand

Air New Zealand case study

Less expensive, efficient, high-tech telecommunications infrastructure enabled Air New Zealand to replace 108 offshore contact centre FTEs with only 64 FTEs in New Zealand.


 

EDS

EDS case study

EDS gave its New Zealand subsidiary 'Best Shore' accreditation for efficiency in four major areas: production engineering, software development, information technology outsourcing and contact centre work.



R&D Solutionz

R&D Solutionz case study

New Zealand company R&D Solutionz is the chosen outsourcing research and development partner for a large Indian engineering corporate.

 



SATO

SATO case study

When SATO began expanding into the Oceania region at the start of 2006 it quickly identified a perfect fit between Label & Track software from Auckland company Walker Datavision.